* Web design & development
* Cybersecurity consultations
* Homelab experience with enterprise grade software

Skills: Amazon Web Services (AWS) · Splunk · VMware vSphere · Microsoft Azure · Web Design · WordPress · Cybersecurity

Cybersecurity Engineer:

(Nov 2023 – Present)

• Experienced with Splunk

Skills: Splunk · SIEM · Engineering · Logging · Cybersecurity

Information Security Engineer II:

(Mar 2023 – Nov 2023)

– Acted as a mentor and point of escalation for Information Security Engineer Is
– Acted as a lead for the vulnerability management program; identified vulnerabilities and priorities based on risk level and criticality, worked with internal teams to provide remediation
– Performed internal and external penetration testing, documented findings, and worked with relevant teams to provide remediation on identified security flaws
– Acted as a lead for the internal PKI program, including the generation of internal and external web certificates, ensured that certificates remain valid, and performed a complete migration of the certificate authority and CRL CDP servers
– Performed firewall tasks such as modifying ACLs, creating new rules and firewall objects, handling upgrades, and performing updates and maintenance
– Worked on employee awareness, including simulated phishing training and working with the graphics and marketing departments to create flyers and visual media to be distributed to e

Information Security Engineer I:

(Jul 2021 – Mar 2023)

– Assisted in ongoing development of the corporation’s security architecture based on frameworks such as CIS, NIST, PCI DSS, and ISACA (CoBIT)
– Involved with the corporate vulnerability management program, including periodic vulnerability scans and remediation of identified vulnerabilities within the environment
– Coordinated with other departments within IT and management to verify security controls are being followed properly, gaps and weaknesses are identified, and to facilitate remediation
– Reviewed and responded to security alerts from various sources, including the corporate SIEM, provided remediation where possible or consulted with relevant departments
– Created changes following ITIL change management procedures
– Wrote standard operating procedures pertaining to systems handled by the information security and assurance team
– Provided firewall support including troubleshooting network issues and modifying ACLs and network objects as needed, assisted with an internal firewall migration

Cyber Security Analyst:

(May 2020 – July 2021)

– Recognizing problems by identifying abnormalities and reporting violations
– Ensuring compliance with ISO 27002 and CMMC standards
– Writing company security policies based on industry frameworks
– Running vulnerability scans and providing remediation for identified issues
– Reviewing SIEM logs, firewall and IPS events, and providing endpoint monitoring
– Implementing security improvements by assessing current situations, evaluating trends, and anticipating requirements
– Determining security violations and inefficiencies by conducting periodic audits

IT Support Technician II:

(Apr 2019 – Jun 2020)

– Acting as a mentor and point of escalation for technician Is
– Creating documentation and standard operating procedures
– Modifying network switch configurations (VLANs) via SSH
– Working with management to plan and accomplish project goals
– Performing new hire orientation pertaining to all aspects of IT Support
– Proactively assessing potential risks and vulnerabilities within the environment

IT Support Technician I:

(Jul 2018 – Apr 2019)

– Working with the IT department to resolve technical issues related to hardware or software
– Escalating or resolving work orders on-site or remotely within SLA
– System access; managing employee accounts for new hires, terminations, and internal transfers
– Supporting various programs utilized by Seneca Gaming Corporation employees across three casinos
– Account management, password resets, imaging computers and POS machines, mapping network drives, software installation and troubleshooting, managing VPN access
– On-site support: Troubleshooting hardware issues, testing network connections, deploying laptops and workstations
– Setup and tear down of workstations, laptops, printers, scanners, and POS machines
– Escorting vendors to secure areas

 Tier III Phone & Internet Technical Support:

(Dec 2017 – May 2018)

– Providing technical support to customers to resolve issues with their internet and telephone service, or with Spectrum applications, web mail, the Spectrum TV app, and customer devices
– Provisioning modems, troubleshooting equipment, scheduling technicians, filing escalation tickets
– Aiding customers with connecting various devices to wireless and Ethernet networks
– Educating customers on digital phone features and services, porting over phone numbers and resolving voice quality and service issues
– Answering questions regarding customer services, company policies, and the features Spectrum offers
– Effectively communicating with Spectrum customers and other departments over the phone
– Pairing with new hires to assist in their training on the software tools and call procedures

Webmaster:

(Jul 2016 – Jan 2018)

– Developing and maintaining an interactive and visually appealing website for visitors to learn more about the Town of Alden and find out relevant information regarding permits, town meetings and recreational activities
– Programming languages used: HTML, CSS, JavaScript
– Providing social media outreach via platforms such as Twitter and Facebook

Web Development Intern:

(Oct 2015 – Jul 2016)

– Utilizing Drupal CMS to manage online content
– Adding new minutes, agendas, board meetings, and upcoming events
– Communicating with members of the Town of Alden to ensure information is up to date
– Attending Town board meetings to remain informed of potential changes and current events